PRODUCT CARE

Your Art Hide Rug Will Last A Lifetime With Proper Care. 

ART HIDE PRODUCT CARE ESSENTIALS

VACUUMING GUIDELINES

**IMPORTANT:** When using vacuum cleaners on hair-on-hide rugs, care must be taken to prevent hair damage and shedding:
* Use only the lowest suction setting on your vacuum cleaner - next-generation vacuum cleaners often have very powerful suction that can damage natural hair
* Never use rotating brush heads or beater bars - these will pull and damage the hair
* Use only soft, filtered attachments - ideally a wide, soft upholstery attachment or specialized filtered soft head designed for delicate surfaces
* For spot cleaning, use a small handheld vacuum with filtered soft brush attachment on the lowest possible setting
* Vacuum no more than twice a month to minimize hair stress
* Always vacuum in the direction of hair growth to maintain the natural oils present in the hair

MATERIAL

The leather used to make Art Hide products will retain its natural appearance over a long period of time. Colours may change slightly as a result of time, and other factors like direct sunlight. Natural marks, subtle colour and slight size variations are inherent characteristics of the natural leather.

For dyed rugs, we strongly recommend the use of a protective rug pad that will provide a barrier in the unlikely event of any colour transfer as a result of contact with chemical flooring finishes.

RUG HANDLING

When you receive your Art Hide leather rug it will have been folded or rolled for transportation. Please back roll the rug against any creases, and then lay it flat for a number of days, weighted if possible. The rug will normally settle after a short time. If you find the rug has persistent creasing that back folding will not remove, then you can iron the hairy side of the rug with a press cloth on medium heat to release the creases. Do not iron metallic rugs.

LIKENESS TO PHOTOGRAPHED SAMPLES

Art Hide creates natural products. This means that each one of the rugs and accessories is unique. Pattern variations and slight colour differences should be expected, even in the case of dyed hides, due to subtly different base colours and minor dye batch variations.When purchasing online, computer monitors can display colours slightly differently to real life. We recommend you order a rug swatch to ensure you are happy with the colour.

RUG MAINTENANCE

Art Hide is highly resistant to stains and is very easy to clean and maintain. Occasional, gentle vacuuming or brushing by hand in the direction of the hair growth will maintain the piece by redistributing natural oils.

GENERAL CLEANING

Liquid substances will seldom penetrate the hide and most spills float above the surface long enough to be wiped off with a damp sponge. Products can also be wiped with a light cleaning product. If a piece appears 'stained', a slightly more intensive product can be tried, for example a baby wipe or hand soap.

For rugs with gold foil detail, it is normal to expect that the gold's brightness will subtly diminish over time and with foot traffic or furniture contact.Art Hide rugs are durable, however with substantial foot traffic some areas may thin over time.

Rotating the rug is always recommended and should be undertaken every few months. Rugs intended for long-term use are not recommended for extremely high traffic environments.

RUG STITCHING

Most Art Hide rugs are crafted with commercial grade nylon thread and reinforced with canvas tape. The colour of the thread is the same tone of the hide, unless otherwise specified.

Art Hide endeavors to trim all threads back before shipping out rugs, however during transit some loose threads and thread 'pop ups' may occur. These can be safely trimmed back to the base of the rug and will not affect the rug structurally.

If rugs are not stitched, they utilize our stitchfree Fusion technique - see further care information below.

RUG SIZING

All sizes are quoted as a representation only. The nature of hand made, natural products sometimes results in size variations of up to 3% in length or width.

RUG BACKING

Art Hide does not typically apply backing fabric to rugs. The natural suede finish provides an ideal anti-slip texture that will adhere perfectly to surfaces suited to rugs. If additional cushioning is desired, normal rug underlays can be used.

Art Hide advises consulting a professional carpet layer for additional rug installation advice, for requirements such as permanent adhesives or cushioning.

ART HIDE FUSION TECHNIQUE RUGS

Art Hide's Fusion technique utilizes advanced compression and adhesive methods to create exceptionally durable and seamless rug constructions. This innovative approach results in rugs with enhanced stability and longevity, requiring specific care considerations.

Initial Setup:
Upon unpacking, your Fusion technique rug will unfurl to its natural flat state more quickly than traditional stitched rugs due to the compression process. Any initial odor from the adhesive process is harmless and will dissipate within days.

Cleaning Fusion Technique Rugs:
* Clean spills immediately with warm water and mild dishwashing soap
* Pat dry treated areas carefully - never scrub or rub abrasively

Maintenance Frequency:
* Sweep or brush regularly in the direction of hair growth
* Vacuum using soft attachments up to twice monthly (as with Art Hide care advice above)
* Rotate rug every 3-6 months to ensure even wear

Art Hide Fusion Repair Kit
Art Hide provides a simple repair kit specifically designed for Fusion technique rugs.

This kit addresses:
* Minor adhesive touch-ups at seam intersections
* Small surface imperfections that may occur during use
* Edge reinforcement when needed

The repair kit contains specialized adhesive formulated to match the original Fusion process, ensuring seamless repairs that maintain the rug's structural integrity and appearance.

For repair guidance, contact Art Hide's customer service team who will walk you through the simple application process.

RUG STORAGE

Art Hide rugs should be stored flat.

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