Shipping policy
- It is your responsibility to enter or advise the correct address and delivery details at the time of ordering.
- If your goods are returned because an incorrect address was provided, you will be required to pay shipping costs to the correct address before the release of your item/s.
- The majority of items will be couriered within approximately seven (7) business days of receiving cleared funds.
- If you make a purchase over the weekend or on a public holiday, we will receive your payment on the next business day, and this may impact lead times Standard and International Shipping
- For website customers, shipping is free via our third-party courier booking platform.
- All other clients will be quoted freight charges at the time of ordering.
- For international shipments, items are couriered via DHL with insurance.
- All items have tracking. Customs and Import Duties
- For customers located in Australia and the USA, no customs or import duties are applicable.
- For any other countries, customs or import duties are charged once the parcel reaches its destination country and must be paid by the recipient of the parcel.